the way it’s meant to be —
Cancellation &
Return Policy!
Effective Date: March 29, 2025
At oweu™, we strive for customer satisfaction. Please read our policy regarding order cancellations and returns.
1. Order Cancellation
- Orders can be canceled only before they are shipped.
- Once an order is shipped, cancellation is not allowed.
2. Returns & Refunds
- Returns are accepted only for defective or damaged products.
- Customers must report the issue within 48 hours of delivery.
- To initiate a return, contact our support team with order details and proof of damage.
- Refunds will be processed after product inspection.
3. Non-Returnable Items
- Items damaged due to customer negligence.
- Used or altered products.
4. Refund Process
- Approved refunds will be credited to the original payment method within 7-10 business days.
5. Contact Us For any queries regarding our policies, please reach out to us at sales@oweu.in
